For many MSPs, mobile devices are still the one endpoint type managed outside the standard model, often with separate tools, separate processes and inconsistent configurations from customer to customer.
For more on why mobile device management matters for MSPs, read our earlier article, Are Your Mobile Devices Under Control?
With Plentics mobile capabilities, Android and iOS device management is brought into one centralized solution, combining:
- Device management
- Security
- Remote actions
- Analytics
- Lifecycle management
Manage Only the Devices You Need
Mobile capabilities does not require the customer’s entire workstation environment to be moved under Plentics management.
With dynamic endpoint filtering, Plentics can manage only selected devices, such as Android and iOS endpoints, while existing workstation management remains unchanged.
This makes mobile capabilities easy to introduce into established customer environments without disrupting what already works. Plentics works on top of devices already enrolled in Intune. Once a customer tenant is connected, its mobile devices can be brought under Plentics management, while device enrollment remains part of the MSP’s existing process.
Consistent Management Across Customers
Plentics provides the building blocks for a repeatable mobile management model across multiple tenants:
- Centralized management: Android and iOS devices managed from one place
- Dynamic grouping: automatically organize devices based on defined criteria
- Tenant Management: reuse predefined configurations across customer environments
- Configuration Drift Control: identify deviations from the desired configuration baseline
Mobile Management in Real-World MSP Operations
For MSPs, managing mobile devices is part of a broader challenge: maintaining visibility and consistency across multiple customer environments.
A good example is Verano, an MSP managing approximately 70 customer environments and 2,200 Windows and mobile endpoints with Plentics. By combining multi-tenant visibility, standardized onboarding, and centralized analytics, Verano has streamlined its daily operations and reduced manual work across customer environments.
Read Verano’s customer story to see how Plentics supports scalable Intune and Microsoft 365 management.
Security and Remote Actions
Mobile capabilities supports security and configuration policies such as:
- Passcodes
- Encryption
- Standardized configuration profiles
Service Desk teams can also perform remote actions from a centralized interface:
- Device wipe
- Lock
- Intune sync
- Device retirement
Alerts and Analytics, Custom Data and Reporting
Plentics Analytics provides visibility into the mobile device fleet and can be enriched with Custom Data, such as:
- Leasing dates
- Costs
- Contract durations
- Asset information
This enables better lifecycle management. Combined with dynamic alerts and scheduled reports, it automatically highlights devices requiring attention, such as upcoming lease expirations.
Final Thoughts
Plentics mobile capabilities gives MSPs a scalable way to bring consistency to mobile device management across customer environments.
For MSPs, this means:
- Manage just the mobile devices you need without touching existing workstation management
- Deploy consistent configurations across customers with Tenant Management
- Keep tenants aligned with Configuration Drift Control
- Act on devices remotely across all customers from a single multi-tenant view
- Combine technical analytics with business data, all from the same Plentics platform
Want to see Plentics mobile capabilities in action? Book a demo or contact us 👇