Pinja customer story about scalable Microsoft Intune services with Plentics

Pinja: Standardized and Scalable Intune Services for Modern MSP Delivery

Pinja as a Managed Service Provider and Microsoft Solutions Partner

Pinja delivers IT outsourcing and managed services to organizations operating in Microsoft-centric environments. As a Managed Service Provider (MSP), Pinja is responsible for ensuring that customer endpoint environments remain secure, up to date, and operationally efficient while supporting long-term service scalability.

Pinja is an official Microsoft Solutions Partner with more than 50 certified professionals. The company combines strong Microsoft expertise with consulting, software development, and managed services to help customers get more value from their Microsoft environments.

Learn more about Pinja’s Microsoft partnership and services

Microsoft Intune is a core component of Pinja’s endpoint management services. To build a sustainable and repeatable service model around Intune, Pinja needed a way to reduce manual maintenance work and ensure consistent service quality across multiple customer environments.

Starting Point: Manual Application Management Limits Efficiency

Before adopting Plentics, Pinja already had automated endpoint patching in place using existing technologies.

However, application management within Microsoft Intune required significant manual work. Maintaining and updating Intune application packages across multiple customer tenants was time-consuming and made it harder to standardize and scale Intune-based services efficiently in a multi-tenant MSP environment.

As Pinja expanded its managed services offering, the need for a more standardized and automated approach to Intune-based application management became increasingly clear.

Change with Plentics: Automated Application Management and Multi-Tenant Efficiency

Pinja adopted Plentics to strengthen its Intune-based endpoint management services, with a particular focus on application management and patching in Microsoft cloud environments.

Plentics reduces the need for manual application package updates by providing ready-made, continuously maintained application packages for Microsoft Intune.

“We no longer need to manually update software packages in Intune,” says Svante Myllylahti, Service Manager at Pinja.

From an MSP perspective, Plentics improves operational efficiency specifically in Intune application management. Continuously maintained application packages support a more efficient Windows Autopilot and Intune-based workstation deployment process across customer environments.

The multi-tenant model also helps Pinja apply a more standardized approach across customers rather than maintaining the same applications separately tenant by tenant. This creates a more scalable foundation for delivering Intune-based managed services as the number of customer environments grows.

At the same time, standardizing endpoint management around the Microsoft ecosystem can reduce the need for overlapping endpoint management technologies, supporting more cost-efficient service delivery — particularly in customer environments standardized on Microsoft 365 Business Premium.

Results: Less Manual Work and More Scalable MSP Operations

With Plentics , Pinja has achieved:

  • Reduced manual work related to Intune application packaging and updates
  • Improved efficiency in managing applications across multiple customer tenants
  • A more standardized approach to Intune-based endpoint management
  • A stronger foundation for efficient Windows Autopilot and Intune deployments
  • The opportunity to reduce overlapping endpoint management technologies in suitable Microsoft environments

By reducing repetitive application maintenance, Pinja’s specialists can spend more time on customer needs, service quality, and continuous improvement instead of routine package management.

Supporting Microsoft-Based Service Development and Growth

Plentics plays an important role in Pinja’s service development, particularly as part of its Microsoft-based IT outsourcing offering.

“Plentics is an essential part of our Microsoft-focused IT outsourcing services,” says Tuomas Lassila, Director, ICT Business at Pinja.

For Pinja, the combination is a natural one: its certified Microsoft expertise provides the foundation for designing and delivering customers’ Microsoft environments, while Plentics helps make Intune-based endpoint operations more standardized, automated, and scalable across customer tenants.

By simplifying Intune application management across customers, Plentics supports Pinja’s ability to onboard new environments and grow its managed services without increasing operational complexity at the same rate.

Conclusion

Pinja uses Plentics to deliver standardized, automated, and scalable Intune-based endpoint management as part of its broader Microsoft managed services offering.

Automated application management, reduced manual work, and multi-tenant efficiency help Pinja maintain consistent service quality while supporting continued growth and service development.

Beyond operational efficiency for Pinja, the approach can also deliver tangible benefits for its customers. Standardizing endpoint management around Microsoft Intune and Microsoft 365 Business Premium can reduce overlapping technologies and enable a simpler, more cost-efficient endpoint management stack.


About Pinja

Founded in 1990, Pinja is a Finnish IT company serving customers in Finland and internationally. Pinja combines its own software products with strong technology and digitalization expertise.

Pinja’s services are divided into two main areas:

  • Software products: solutions for production planning and control, maintenance, enterprise resource planning (ERP), forest industry operations management, supply chain and material flow management, demand forecasting, ecommerce, and integrations.
  • Expert and outsourcing services: artificial intelligence, software development, data-driven management and BI, integrations, IT outsourcing, cloud services, and support and maintenance services.

In Finland, Pinja employs approximately 500 experts working in teams specialized in different service areas. Its broad expertise enables it to deliver both individual solutions and larger technology environments that support its customers’ businesses.

Pinja is an official Microsoft Solutions Partner with more than 50 certified professionals. With strong Microsoft expertise in consulting, software development, and managed services, Pinja helps its customers get the full value from their Microsoft environments.

Learn more about Pinja’s Microsoft services