Technical Talk – Elevating the Frontline – Plentics Suite Benefits for Service Desk Teams
For MSP service desks managing dozens or hundreds of Intune tenants, visibility gaps and repetitive actions quickly become a scaling bottleneck. They are the frontline in MSPs and enterprise IT. They juggle multiple customers, enforce compliance across different tenants, and handle issues before users notice them. Plentics Suite extends Microsoft Intune with tools that unify multitenant management, analytics, and automation, helping service desks keep devices compliant and secure across multiple tenants.
Technical Talk – Plentics Endpoint Analytics – Fully Enriched Device Data
Most Managed Service Providers (MSPs) today rely on Microsoft Intune as their foundation for unified endpoint management (UEM). Intune is designed as a policy and management layer. It intentionally does not expose all device-level telemetry that MSPs need for proactive support and lifecycle management.