Verano manages about 70 customer environments, 1,500 users and 2,200 endpoints with Plentics Suite for Microsoft Intune and Microsoft 365 operations. A single-pane of glass multi-tenant view, the right data, and expert support have accelerated onboarding and reduced day‑to‑day friction.

Verano uses the full Plentics Suite to manage Intune and Microsoft 365 environments efficiently. The multi‑tenant view, standardized onboarding, and responsive support provide speed, confidence, and clearer visibility for decision‑making.

Numbers at a glance

• 70 customer environments
• 1,500 managed users
• 2,200 Windows and mobile endpoints
• Hundreds of macOS endpoints
• Full Plentics Suite in use for 3+ years

Starting point

Forming a clear picture across tenants was slow without a consolidated view, and onboarding new environments took time without an automated, template‑based approach. Packaging and updating third‑party applications in Intune (for example, Chrome and other browsers, 7‑Zip, PDF readers, etc.) also consumed time, and many apps lacked an automatic update path without a separate updating solution.

Verano needed an Intune‑ and M365‑aligned, multi‑tenant solution that surfaces the essential data in one place and reduces manual tenant-specific maintenance to speed both daily operations and new deployments.

“With Plentics we get a clear view of our entire customer landscape and exactly the data we need.”
— Arto Myllymäki, System Specialist

Results

Onboarding has been streamlined using Tenant Management features, roll‑up views for the whole or selected customer base are clear, and decision‑making is faster. Endpoint Management features including maintained 3rd party app packages remove manual Intune packaging, and third‑party software catalogue easily covers all the needed common applications MSPs deploy most.

Support is easy to work with and response times are excellent, and the improved visibility through Endpoint and Tenant Analytics has enabled a controlled reduction of overlapping tools.

“Working with Plentics support is easy and straightforward. Response times are really good.” 
— Arto Myllymäki

Why Verano recommends Plentics to other MSPs

• Intune‑native approach: built on Intune and Microsoft Graph; Intune remains the source of truth while Plentics adds cross‑tenant analytics and workflows — no new management plane.
• Unified multi‑tenant view & roll‑ups: one dashboard for all tenants; filter by customer or segment; spot outliers quickly.
• Standardized onboarding & baselines: reusable templates and guardrails reduce variation and speed up tenant turn‑ups.
• Curated, demand‑aligned 3rd party application catalog (Windows & macOS): maintained, ready‑to‑use packages for the apps MSPs deploy most (e.g., browsers, PDF tools, runtimes, collaboration clients), plus update automation that reduces or removes packaging work and closes a common Intune gap.
• Reporting for customers: ready‑to‑send health summaries and export API options for your own portals.
• Responsive support & co‑development: fast answers and a roadmap influenced by MSP feedback.

What's next

Verano welcomes new Plentics Suite features prioritized by a growing MSP customer base and adopted at a steady cadence.

“Regular check‑ins keep Verano close to the roadmap and ensure early visibility into upcoming capabilities — so improvements land where they matter most in day‑to‑day operations.”
— Henri Pitkänen, Service Director

Verano's Arto Myllymäki, System Specialist and Henri Pitkänen, Service Director